At Lamb & Honey LLC ("Lamb & Honey," "we," "our," or "us"), we believe trust is built through honesty, transparency, and care. That includes how we collect, use, store, and protect your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, register for workshops or events, subscribe to our email or SMS communications, or otherwise interact with our business.

By using our website or services, you agree to the practices described in this Privacy Policy.

Our Store Platform

Our online store is hosted by Shopify Inc., which provides the ecommerce platform that enables us to sell our products and services. Information you provide through our website may be collected and processed through Shopify in accordance with Shopify's own privacy practices. We encourage you to review Shopify's Privacy Policy to learn more about how your information is handled.

Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

• Name

• Billing address

• Shipping address

• Email address

• Telephone number

• Payment information (processed securely through our payment providers)

• Account information (if applicable)

• Purchase history

• Product reviews

• Customer service communications

• Workshop or event registrations

• Waitlist registrations

• Survey responses

• Contest or giveaway entries

• Information submitted through website forms

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on pages

• Shopping behavior

• Referral websites

• Approximate geographic location

• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Process payments securely

• Ship products

• Provide customer support

• Respond to questions

• Send order confirmations

• Send shipping notifications

• Process returns and exchanges

• Register you for workshops and events

• Send newsletters and educational resources

• Send promotional emails and SMS messages (when you have opted in)

• Personalize your shopping experience

• Recommend products or services that may interest you

• Improve our website and customer experience

• Detect fraud and protect our business

• Comply with legal obligations

Payment Information

We do not store your complete credit or debit card information. Payments are securely processed through trusted third-party payment providers. Those providers maintain their own privacy and security practices.

Email Marketing

If you subscribe to our email list, we may send:

• Educational content

• Wellness resources

• Product announcements

• Company updates

• Promotions

• Workshop announcements

• Event invitations

You may unsubscribe at any time by clicking the unsubscribe link included at the bottom of every marketing email.

SMS Marketing

If you choose to receive text messages from Lamb & Honey, you agree to receive recurring marketing and transactional SMS messages.

These messages may include:

• Order confirmations

• Shipping updates

• Cart reminders

• Product launches

• Promotional offers

• Workshop announcements

• Customer care messages

• Requests for product reviews

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance. Consent to receive marketing text messages is not required as a condition of purchase.

Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar technologies to improve your browsing experience.

These technologies help us:

• Remember items in your shopping cart

• Save your preferences

• Understand how visitors use our website

• Measure website performance

• Improve our services

• Personalize your shopping experience

• Evaluate the effectiveness of advertising campaigns

Most browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

Analytics & Advertising

We may use analytics and advertising technologies to better understand how visitors interact with our website and to improve our marketing efforts.

Depending on the services enabled on our website, these technologies may include:

• Shopify Analytics

• Klaviyo

• Google Analytics

• Meta Pixel

• Other analytics or advertising platforms that support our business operations

These services may collect information regarding website usage, purchases, browsing activity, device information, and interactions with advertisements. You can often manage advertising preferences through your browser or through the settings provided by those advertising platforms.

Third-Party Service Providers

We work with trusted third-party companies that help us operate our business.

These providers may process personal information on our behalf to provide services including:

• Website hosting

• Ecommerce operations

• Payment processing

• Order fulfillment

• Shipping

• Email marketing

• SMS messaging

• Website analytics

• Advertising

• Customer support

Examples may include Shopify, Klaviyo, payment processors, shipping carriers, analytics providers, and similar business service providers. We do not sell your personal information. We share information only as necessary for these providers to perform services on our behalf, to complete transactions you request, or when required by law.

User-Generated Content & Testimonials

From time to time, customers may voluntarily submit product reviews, testimonials, photographs, videos, or other content related to their experience with Lamb & Honey. By submitting this content or granting us permission to share it, you acknowledge that we may use it in our marketing materials, on our website, in email communications, on social media, or in other promotional content. If you would like us to remove content you previously authorized us to use, please contact us. We will review your request and make reasonable efforts to honor it where appropriate.

Workshops & Events

When you register for a Lamb & Honey workshop, gathering, retreat, or other event, we may collect information necessary to manage your registration and communicate with you.

This may include:

• Contact information

• Registration details

• Payment information

• Attendance history

• Dietary or accessibility information that you voluntarily provide

This information is used solely for administering our events and improving future experiences.

Data Security

Protecting your information is important to us. We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Complete purchases

• Fulfill contractual obligations

• Maintain business records

• Provide customer support

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it where appropriate.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Request a copy of certain personal information

• Opt out of marketing communications

• Withdraw consent where consent is the basis for processing

To submit a privacy request, please contact us using the information provided below. We will respond to verified requests in accordance with applicable law.

Children's Privacy

Our website and services are intended for individuals who are at least 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of every website you visit.

International Visitors

Lamb & Honey is based in the United States. If you access our website from another country, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

When changes are made, we will update the Last Updated date at the bottom of this page. Your continued use of our website after any revisions become effective constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us.

Lamb & Honey LLC

Email: hello@lambandhoney.com

Phone: (470) 222-5378

Website: https://www.lambandhoney.com

If there are any questions regarding this Privacy Policy or any of our website policies, please contact us at hello@lambandhoney.com. We value your trust and appreciate the opportunity to serve you with transparency and care.

 

Effective Date: July 27, 2026
Last Updated: July 27, 2026