Frequently Asked Questions
Orders & Shipping
Each Lamb & Honey product is handcrafted in small batches. Most orders are prepared and shipped within 2–5 business days (Monday through Friday, excluding holidays).
During product launches, vendor markets, or seasonal promotions, processing times may be slightly longer. If there's a significant delay, we'll let you know.
We currently ship throughout the contiguous United States, Puerto Rico, and Guam. We're hopeful we'll be able to expand our shipping destinations in the future.
Yes! We offer complimentary standard shipping on orders of $125 or more before taxes, discounts, and shipping charges.
Once your order ships, you'll receive an email with tracking information so you can follow its journey right to your doorstep.
We recommend checking around your property, with neighbors, or with your local carrier first.
If you're still unable to locate your package, contact us and we'll gladly help you work through the next steps with the shipping carrier.
Products
Because every Lamb & Honey product is handcrafted in small batches using naturally derived ingredients, slight differences in color, texture, or fragrance are completely normal. These natural variations don't affect the quality or performance of your product.
Yes. Our Body Veils are made with nourishing plant butters that naturally soften in warm temperatures.
If your product arrives soft or melted, simply place it in a cool location or refrigerate it for 1–2 hours. Once it firms up, it's ready to enjoy. The quality, fragrance, and skin-loving benefits remain the same.
Yes. Every product is handcrafted in small batches to help ensure freshness, quality, and attention to detail.
Never. We do not test our finished products on animals.
Many customers with sensitive skin enjoy our products. However, every person's skin is unique. We recommend reviewing the ingredient list carefully and performing a patch test before full use, especially if you have known allergies or sensitivities.
Orders, Returns & Support
Because our products are personal care items, we generally cannot accept returns of opened or used products for hygiene and safety reasons. If something isn't right with your order, please reach out. We'll always do our best to make it right.
Please email us within 72 hours of delivery. Include your order number, photos of the product and packaging, and a brief description of what happened. We'll review everything promptly and work toward the best resolution.
We'll make it right. Contact us as soon as possible with your order number and a photo of what you received, and we'll take care of the rest.
Workshops & Experiences
Every workshop is designed to create space for intentional care, meaningful connection, and practical wellness.
Depending on the experience, you may learn about natural skincare, create your own products, explore biblical stewardship and self-care, or simply enjoy a peaceful time of rest and community.
Absolutely. We partner with churches, nonprofits, corporations, senior communities, schools, and private groups to create thoughtful wellness experiences. Visit our Workshops page or contact us to learn more.
Yes. Travel availability depends on scheduling and location. We'd love to learn more about your event. Send us an email to hello@lambandhoney.com.
Ingredients & Care
Store your products in a cool, dry place away from direct sunlight and excessive heat. Natural products are happiest when they're kept comfortable.
Because we use naturally derived ingredients, we recommend enjoying your products within 12 months of purchase for the best experience.
We thoughtfully formulate our products using high-quality plant-based and naturally derived ingredients selected to nourish and care for the skin. You'll find a complete ingredient list on every product page.
Lamb & Honey
Our name reflects two parts of our story. The Lamb represents Christ, our foundation and source of hope. Honey honors our founder's grandmother, whose example of care, generosity, and homemade remedies inspired the heart behind our brand.
Together, they remind us that caring for ourselves can be both practical and deeply meaningful.
We believe self-care is more than a routine. It's a way of caring for the body God has entrusted to us.
Our products and experiences are thoughtfully created to nourish the skin, encourage rest, and remind every woman that she is worthy of being cared for.
Still Have Questions?
We'd love to help. Reach out to us at hello@lambandhoney.com, and we'll get back to you as soon as we can.